Confirming Your Email Address on PayPal
When you add a new email address to your PayPal account, we send a confirmation email to that address. This is a crucial step for verifying your identity and keeping your account secure.
Here's how to confirm your email address after receiving the email:
Step-by-Step Confirmation Process
1. Check Your Inbox: Open the confirmation email from PayPal.
2. Click the Link: Click the confirmation link provided in the email.
3. Enter Password: You will be prompted to enter your PayPal password.
4. Confirm: Click the 'Confirm' button to finalize the process.
Once confirmed, your email address will be verified and you can fully utilize PayPal’s features.
Didn't Receive? Troubleshooting the Confirmation Email
If you haven't received the confirmation email, don't worry! Here's what to do:
1. Check Spam/Junk: Check your spam or junk mail folder, as the email may have been mistakenly filtered there.
2. Verify Email Address: Ensure you entered your email address correctly when adding it to your PayPal account.
3. Add to Contacts: Add PayPal's email address to your address book to ensure future emails arrive in your inbox.
4. Resend Confirmation: You can resend the confirmation email from your PayPal settings:
Resending Confirmation Email (Web Browser)
1. Go to Settings: Log in to your PayPal account and navigate to your settings.
2. Email Section: In the 'Email' section, locate the unconfirmed email address.
3. Confirm: Click the 'Confirm' link next to the email address.
4. Resend: Click the 'Confirm this email address' button to request another email.
“Confirming your email ensures you stay informed about your transactions and account activity.
PayPal Security Team
Additional Resources
Explore these helpful links for more information:
Adding or Removing Emails
Learn how to manage your email addresses.
Updating Notification Preferences
Customize the email notifications you receive.
Identity Verification
Understand how PayPal verifies your identity.
Resending Confirmation Email (PayPal App)
1. Open the App: Open your PayPal app.
2. Profile Icon: Tap on your profile icon.
3. Account Info: Tap 'Account Info'.
4. Emails: Tap 'Emails'.
5. Resend: Tap on the email address you want to confirm, then tap 'Resend confirmation'.
Garbled Text? Email Display Issues
If the confirmation email appears garbled or unreadable, it might be due to the email format settings. You can change this in your PayPal settings:
1. Go to Settings: Log in to your PayPal account and go to settings.
2. Notifications: Click on 'Notifications' near the top of the page.
3. Email Address: Click on your email address.
4. Plain Text: Select the 'Plain text' format and resend the email.