Email Setting Up Your for Password Reset
Adding an email address to your security info allows you to reset your password easily. This guide provides clear, concise steps to set up this important feature.
Before you begin, ensure your organization allows email verification. If the email option isn't available, contact your administrator for assistance or explore alternative methods like phone or authenticator apps.
Security Info Understanding Methods
Security info methods are used for both two-factor verification and password reset. However, not all methods can be used for both. Here's a breakdown:
Methods like the Authenticator app, text messages, phone calls, and security keys can be used for both two-factor verification and password reset. Email and security questions are typically limited to password reset only. Choose the methods that best suit your security needs.
If you don’t see the email option, your organization might not allow it. In this case, choose another method or contact your help desk.
Setting Up How to Set Up Your Email Address
To set up your email address, start by signing into your work or school account and going to your 'My Account' page. Select 'Security info' from the left navigation or the Security info block.
Next, click 'Add method' on the Security info page. Choose 'Email' from the dropdown menu and select 'Add'. Enter your personal email address (not your work/school email) and select 'Next'.
Type the code sent to your email address and select 'Next'. Your security info is updated, and you can now use your email to verify your identity for password resets.
“Using email for password reset is a convenient way to regain access to your account.
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Step-by-Step Guide
Interactive walkthrough of the email setup process.
Troubleshooting Tips
Get help with common setup issues.
Deleting Your Email Address
To remove your email from your security info, go to the Security info page and click the 'Delete' link next to the Email option.
Confirm by selecting 'Yes'. Remember, this action is irreversible, so ensure you want to proceed.
After deleting, the email is removed and no longer visible on the Security info page.
Next Steps What To Do Next
If you've lost or forgotten your password, use the Password reset portal or follow the instructions in the 'Reset your work or school password' article.
For troubleshooting, consult the 'Can't sign in to your Microsoft account' article for assistance with sign-in problems.