Ditch Google Voice,
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Why Consider Alternatives to Google Voice?

While Google Voice may seem like a convenient free option, it often falls short for businesses. As your company grows, you'll likely encounter limitations that hinder communication and productivity.

Common pain points include the lack of advanced texting features, restricted integrations, and the inability to obtain toll-free numbers. This article explores the best Google Voice alternatives to help you find a solution that meets your specific business requirements.

Google Voice Key Limitations Businesses Face

Businesses often become frustrated with Google Voice due to its limitations, particularly concerning scalability and advanced features. Key constraints include:

- Texting limitations: Currently, texting is primarily available to US customers.

- Limited Integrations: Lacks robust integration with CRM and third-party tools.

- Absence of advanced texting features: No automated text workflows or SMS auto-replies.

- No toll-free number support: Hinders establishing a professional image and reach.

These shortcomings can significantly impact your customer interactions and business growth.

Google Voice Pricing Overview

Google Voice offers paid plans, but the value might not align with your business needs.

The Starter plan starts at $10 per user per month, while Standard is $20, and Premier is $30. Also, keep in mind that you have to pay for a Google Workspace subscription too.

These plans provide unlimited calling and texting within the US, but you might find yourself restricted. The cost of Google Voice, combined with its limited features, makes exploring alternatives a prudent move.

Top Google Voice Alternatives Compared

Here's a comprehensive comparison of the best Google Voice alternatives, helping you identify the perfect fit for your business:

(Table summarizing key features, pricing, and ratings for OpenPhone, RingCentral, Grasshopper, Ooma, Nextiva, Dialpad, Zoom Phone, MightyCall, WhatsApp Business, Facebook Messenger, and TextNow. Table not included as it is beyond the scope of JSON output, but would have columns for features like 'Unlimited Calling,' 'SMS/MMS,' 'Shared Numbers,' 'Additional Numbers,' and 'Average G2 Rating.')

This comparison helps you make an informed decision based on your budget and specific needs.

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OpenPhone is the #1 VoIP business phone system for customer satisfaction according to G2.

G2

OpenPhone: The Best Alternative for Growing Teams

OpenPhone excels as a top Google Voice alternative, particularly for growing businesses.

Key benefits of OpenPhone include: Unlimited calls and texts to the US and Canada, local and toll-free numbers, shared numbers for team collaboration, and seamless integrations with thousands of third-party apps (HubSpot, Salesforce, etc.). OpenPhone offers AI features, such as call transcriptions and summaries.

Unlike Google Voice, OpenPhone allows for shared numbers, offering a solution for sales, support, and operations teams to collaborate effectively on calls and texts. The ease of setting up call routing and integrating with your existing CRM makes it a standout choice.

RingCentral: Best for Desk Phone Rental Options

RingCentral is a well-established business phone system that offers unified communications features.

Key advantages: Unlimited calling within the US and Canada and desk phone rental options, which makes it an attractive option for those seeking a more traditional office setup.

However, be mindful of limitations like text message restrictions in its base plan and potential fees. Careful consideration of your calling needs is recommended before opting for RingCentral.